Customer legal & security pack

One versioned starting point for a governed pilot.

Pack 1.0.0 · candidate effective date July 28, 2026. Templates become binding only through a completed and signed Order Form.

No production data before execution. A public form is for non‑sensitive qualification only. Credentials, production detail, regulated data, and incident or vulnerability material require an executed agreement, approved scope, and the customer‑controlled secure exchange below.

Agreement set

Every file is committed by SHA‑256 in the public clavenar.customer-legal-exchange/v1 contract. A changed byte requires a new pack version and renewed approval.

DocumentWhat it covers
Master Services AgreementServices, confidentiality, IP, support, warranties, liability, term, termination, and deletion.
Pilot AgreementEvaluation scope, owners, success evidence, change control, production prohibition, and exit.
Order FormParties, exact versions, commercial fields, deployment, data, exchange recipients, transfers, and signatures.
Data Processing AddendumRoles, instructions, confidentiality, security, subprocessors, assistance, incidents, audit, transfer, return, and deletion.
SCC Election & AppendixOfficial EU SCC incorporation, Module 2/3 elections, Annexes I–III, UK boundary, and supplementary measures.
Security & Data ScheduleIdentity, isolation, encryption, release security, incidents, recovery, retention, deletion, and shared responsibility.
Procurement ResponseTruthful standard answers, evidence boundary, explicit non‑claims, and customer‑specific completion fields.

Read the pack index. Bracketed fields, offer version, price, term, region, support, transfer details, and signatures must be completed before an agreement is operative.

Customer-controlled secure exchange

The downloadable local‑only tool creates a bounded dual‑recipient envelope using X25519, HKDF‑SHA‑256, and AES‑256‑GCM. One private key stays with the customer. The second recipient is order‑specific and must be verified through an authenticated channel. The Website publishes no universal recipient and receives no plaintext, key, or envelope.

  • At most 128 files, 8 MiB per file, 16 MiB aggregate, and 168 hours.
  • Exact path, size, SHA‑256, recipient, creation, and expiry bindings.
  • Symlink, traversal, duplicate, wrong‑key, substitution, alteration, and expiry rejection.
  • Customer‑controlled storage, access audit, revocation, deletion, and retained customer decryptability.

Download the exchange tool Read the exact guide

Scope and assurance

The pack does not create a public offer, price, service level, certification, production approval, or customer relationship. Those require completed Order Form fields and signatures. The Procurement Response marks SOC 2, ISO 27001, PCI DSS, HIPAA/HITRUST, and FedRAMP as not claimed; customer‑specific evidence availability is confirmed before signature.

Questions or a request for a customer‑specific completion can be sent to contact@clavenar.com. Do not include credentials, production detail, regulated data, or incident/vulnerability material.